terms and conditions
CONTAR offers a non-transferable 24 month guarantee from the date of purchase of our watches.
Warranty covers watches purchased directly from contarwatches.com.
No other warranty is given, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and no warranty shall extend beyond the period of 24 months from the date of original purchase.The liability of CONTAR is limited solely to repair or replacement as stated herein.
CONTAR WATCHES shall not be liable, by virtue of the limited warranty or otherwise, for any loss or damage, injury, or death arising out of the use of or inability to use the product, or for any incidental or consequential damages relating in any way to this product.
The warranty covers the movement of the watch only. Any unauthorized repair will void warranty.
This limited non-transferrable warranty on the watch movement shall be the exclusive manufacturer warranty, except to the extent prohibited by law.
The following are specifically excluded from the limited warranty:
• Loss of water resistance for any watch that passes a water resistance test on return to CONTAR or its agents;
• Damage resulting from accidental impacts or inappropriate or abusive use;
• Unauthorized repairs;
• Scratches, chipping, or any damage to case, case coatings, crystal, crystal coatings and sapphire inserts;
• Damage or loss of water resistance to sapphire bezel inserts;
• Bands, bracelets, and other accessories;
• Bezel inserts;
• Lume applied to bezel inserts and or bezel pip
• Lost bezel pip inserts
• Crowns/stems and cases;
• Dial and Hands;
All sales to European Union include VAT Tax. International customers outside European Union may be charged for taxes and duties upon delivery. Every country has a set of different rules so if you are unsure please check with your local customs to find out any extra charges you might have upon delivery.
Products will normally be dispatched within two working days.
We sell anywhere in the world and our products will be shipped via FedEx. Shipping times will differ depending on your country. For safety reasons, we do not ship to PO Boxes, or mail forwarding businesses. All addresses must be confirmed prior to shipping.
We will deliver the goods to the provided delivery address. All deliveries will need to be signed.
If you instruct the delivery company to leave the goods unattended, we will not accept responsibility for loss or damage.
After two failed delivery attempts, or if you change address, the products may be returned to CONTAR headquarters. We reserve the right to charge you a re-delivery fee.
Please check the packaging on delivery. If the packaging is open or damaged, please notify the delivery driver at the time of delivery to return the packaging. Otherwise, we will assume the goods were in pristine condition when delivered.
If the package is lost in transit, please contact the delivery company with your tracking number, or let us know so we can contact them.
For reasons beyond our control, we may not be able to deliver your products as planned. In case of accidents, breakdowns, fire, natural hazards, malicious damage or supplier fail, we will try to fix the problem and deliver as soon as possible. However, we cannot be held responsible if this causes a delay or failure in delivering your package.
This web site https://contarwatches.com (hereafter “this site”) is operated by Eduardo Martins in Portugal. Please read the terms and conditions of use below thoroughly before using this site. Please be aware that by using this site, you signify your agreement to all terms and conditions. If you do not agree with these terms and conditions, please do not use this website.
ELECTRONIC COMMUNICATIONS When you visit contarwatches.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CONTAR or its content suppliers and protected by the Portuguese Government and international copyright laws. The compilation of all content on this site is the exclusive property of CONTAR and protected by EU and international copyright laws. TRADEMARKS CONTAR WATCHES is a registered trademark of Eduardo Jorge Teixeira Bandeira Martins, with VAT Registration number PT191894010.
LICENSE AND SITE ACCESS CONTAR grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Borealis Watch. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CONTAR. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CONTAR without express written consent. You may not use any meta tags or any other “hidden text” utilizing CONTAR name or trademarks without the express written consent of CONTAR. Any unauthorized use terminates the permission or license granted by CONTAR. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of contarwatches.com so long as the link does not portray CONTAR, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CONTAR logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CONTAR reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
APPLICABLE LAW By visiting contarwatches.com, you agree that the laws of the state of Portugal, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CONTAR.
DISPUTES Any dispute relating in any way to your visit to contarwatches.com or to products or services sold or distributed by CONTAR or through contarwatches.com in which the aggregate total claim for relief sought on behalf of one or more parties exceeds 1000 EUR shall be adjudicated in the court of Montijo, Portugal, and you consent to exclusive jurisdiction and venue in such court.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR EMAIL ADDRESS
OUR PHYSICAL ADDRESS
Rua Álvaro Valente,n 136 – 3º Dto